How can I get my gold after I have placed my order?
After you have placed an order on our site.Please
come to our live help CSR or contact your agent to confirm your order,then we would arrange a delivery.Usually we can deliver in 15-50mins if we have stock.If not,Please kindly wait 3-12hours for restock. And if it was more than 24 hours for our reason, we will compensate you gold for late delivery.
What Delivery Method you use?
Fastgold4u puts your account safety in the first place. So we
Never mail your gold.We only do
Face-to-Face trade to deliver gold .If you are unavailable to pick up the gold. We would suggest you use
In-Game Auction System as well.The gold and your account will be arranged the most security.
How do I place an order?
Select the game, server and quantity, then click "buy out". Then the system will direct you to paypal payment page, fill in your card info or log in your paypal account to send us payment.
Which payment methods do you accept?
We currently accept Paypal and Credit Card as our prefered online payment method. For VERY Large orders or orders which do not pass our verifying process, we prefer payment via
Western Union(Receive only minutes after sending).You may find how to pay us via Western Union below.No phone verification needed if you choose to pay via Western Union.
What is PayPal and how does it work?
Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online.After signing up for an account at www.paypal.com, you may begin make purchases online from most websites such as amazon.com, eBay .You may read more about Paypal on its official site(
www.paypal.com).Please do not hesitate to call them, if you have any questions about your payment.
How to pay with credit card if I do not have a Paypal account?
You can easily use your Visa, MasterCard, American Express, or other cards as your payment method. You will be redirected to the PayPal checkout page, once there you may either login to your PayPal account if you have one or if you do not have a PayPal account simply click the button that says "If you do not currently have a PayPal account, Click Here". You will then be able to enter your credit card information and click "accept and continue"..
Pay via Western Union:Receive only minutes after sending
a) Find the nearest Western Union office on their website (www.westernunion.com)
b) Visit the nearest office and send the money to:
1.Receiver's First Name: HuiZhu
2.Receiver's Last Name: Huang
3.Destination Country: China
d) Tell our online CSR or your agent the following messages after you have made the payment:
1 Money Amount You Have Sent
2. Sender's First Name
3. Sender's Last Name
4.Country money is sent from
5.Money transfer control number (MTCN)
f) You can choose to use online Western Union if the location Western Union office is far from your home.Please call local office to verify your order to make it work after you have paid successfully online.
e) We will call the Western Union China Office to track the money between 8:00 am to 8:00 pm (GMT+08:00).Your order will be under process immedately after.
What is an eCheck?
Please click here and use keyword "echeck" to search on paypal site for the details.
How do I avoid sending an e-check?
An e-check results when a payment is sent from an unverified account without sufficient balance in the Paypal account to cover the cost of the order. Paypal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order. To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.
I've sent an e-check, but I did not mean to. How do I cancel it?
If you have mistakenly sent a pending e-check and wish to receive an instant delivery, you may make another order and contact our live help CSR or your agent and request a refund before your echeck payment has been cleared.
Please use one of the following methods:
1) 24/7 Online Live Chat: Click Here - 24/7 We are here for you!
2) Contact Your agent: You can talk with your agent in game or on intant messengers like MSN/Yahoo/Aim etc.
3) 24/7 email support: If the live chat system does not work on your computer or if there is a disconnection,please use our 24/7 email support function. Send an email to:
sales@fastgold4u.com
Is it safe for me to fill my credit card information on your site?
When you place an order on our site. the system will direct you to paypal payment page.So all your card info was kept by paypal not by us.There is no risk for you.
Will My wow account gets banned ?
Surely you wont. We have been in the market for almost 3 years, we have so many customers on all the servers, all of them are quite good. Face-to-face trade is the safest way for trading gold so far.So we never mail gold like other sites which will risk your account.
Is this business safe or legal?
We have conducted hundreds of transactions per day and has served thousands of customers. The stock we have available has been purchased legitimately from our farmer or game players the world over who chose to sell their excess.
What security precautions are taken to protect my personal information?
We take the protection of our clients' personal information very seriously.
The information submitted like email address,phone number will never be disclosed to any third parties, And we will never use this data for any public use.
One of our site features is the
One-On-One Customer Service.We would assign an agent to each customer to take care of all your current or future orders.From pre-order inquiry about stock status to gold order delivery.No need to queue for a live chat connection.Your agent will arrange everything for you.Much more flexible and easier to buy gold!
a) Complaint Issue:Please email to
sales@fastgold4u.com. This email is watched by our senior management and if you are not happy with our service, simply write us an email and your problem should be resolved in less than 8 hours.
b)Refund Policy: We are trying our best to keep our customers 100% satisfied. We promise we would refund you based on your request at any time before delivery if we didn’t deliver in the time we promised.
We take any kind of fraud extremely seriously.We will report the fraudulent activities to the appropriate legal authorities and provide those authorities with the necessary information(Your telephone number,IP addresses, chat history, email history, email IP addresses,also the screenshots of the delivery) to complete an arrest and prosecution.
Conviction on Credit Card Fraud Carries Penalties of 10 Years Imprisonment and/or a $10,000 Fine! U.S.C. Title 18, Section 3056, Subsection,specifically authorizes the United States Secret Service to detect and arrest any person who violates federal criminal laws relating to credit card fraud and related activity in connection with computers and/or access devices.
Warning:If you want to defraud a website, this is not the website to try it!!